 Help with customer service |
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 Jan 29 2010, 01:44 PM
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Newbie  Group: Members Posts: 1 Joined: 27-January 10 Member No.: 2,838  |
Hello,
I assume that this forum is read by people from the company producing Resperate. If yes, maybe they can help me. I ordered Resperate more than a month ago and I still don't have it. Apparently, the shipping company didn't find me home so they just simply returned the product to the producer - they gave me the date of return and the name of the person at Resperate who signed for it. I've called customer service at Resperate 5 times, sent about 8 emails -- and the response I get is either 1) we don't know what happened, or 2) it's held in depot with the shipping company. As I paid for the device, I would appreciate receiving it (apart from getting meaningful responses from customer service -- or any responses at all). Any help would be appreciated as this is getting a bit |
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Feb 1 2010, 10:28 AM
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Team RESPeRATE Group: Team RESPeRATE Posts: 764 Joined: 25-October 05 From: NYC Member No.: 6 |
Did you order directly from InterCure, Inc? The responses certainly do not sound like ones anyone from the company would give out. I will message you privately with an e-mail address and ask that you send me your details so I can look into this for you.
Tele: 1-877-988-9388, M-F 9am-6pm EST Email: support@resperate.com Breathe Easy! Marguerite (IMG:style_emoticons/default/cool.gif) |
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